Warranty Policy

At Andrewwi, we stand behind the quality of our products. This Warranty Policy outlines the coverage, claims process, and customer responsibilities for products purchased from andrewwi.com.

Warranty Coverage

• All juicers, coffee machines, and agitators purchased from Andrewwi come with a 1-year limited warranty from the date of purchase.

• The warranty covers manufacturing defects and malfunctions under normal use.

• Exclusions: The warranty does not cover:

  • Damage caused by misuse, accidents, or unauthorized modifications.

  • Normal wear and tear (e.g., blades, filters, seals).

  • Products purchased from unauthorized resellers.

How to Make a Warranty Claim

1. Contact Us – Email support@andrewwi.com with:

   • Proof of purchase (order number/receipt).

   • A detailed description of the issue.

   • Photos/videos of the defect.

2. Evaluation – Our team will review the claim and may request further details.

3. Resolution – If approved, we will repair, replace, or refund the product at our discretion.

Return Shipping for Warranty Claims

• Customers are responsible for return shipping costs unless otherwise specified.

Limitations & Disclaimers

• This warranty is non-transferable and applies only to the original purchaser.

• No implied warranties (including merchantability or fitness for a particular purpose) extend beyond the 1-year period.

• Some states do not allow limitations on implied warranties, so these terms may not apply to you.

Contact Us

For warranty support or questions:
📧 Email: support@andrewwi.com